FAQ
Frequently Asked Questions
Everything you need to know about working with us. Can't find your answer? Get in touch.
General
We design and build custom websites, online stores, and digital marketing solutions for businesses of all sizes. From a simple one-page site for a local tradesman to a full e-commerce platform — we handle it all.
We're based at Kingston House, Lydiard Fields, Swindon SN5 8UB. We work with clients locally in Wiltshire and across the UK — everything is managed online so location is never a barrier.
Absolutely. While we're proud to be based in Swindon, we work with clients across the UK and internationally. Our process is fully remote-friendly — we communicate via WhatsApp, email, and video calls.
Pricing & Payment
Our starter websites start from £199, and custom websites from £699, plus £29/month for hosting, domain, and ongoing support. E-commerce and web applications start from £1,499. We'll always give you a clear quote before any work begins.
Your custom domain name, SSL certificate, automatic backups, web hosting, and ongoing support including minor updates and changes. The only things charged separately are larger additions like new pages.
We can discuss flexible payment options for larger projects. Typically we take a deposit upfront and the remainder on completion. Just ask and we'll find something that works for both of us.
Process & Timeline
Most websites are completed within 2 weeks. Starter sites can be live in days. The exact timeline depends on the project scope and how quickly you can provide content.
We'll design a custom homepage mockup for your business — completely free, with no obligation. It's a chance to see what your new website could look like before committing. Request yours here.
We can work with whatever you have. If you've got text and images ready, great. If not, we can help with copywriting and source professional imagery to suit your brand.
Support & Maintenance
Your £29/month plan kicks in, covering hosting, domain, SSL, backups, and ongoing support. Need a text change or a new photo? Just send us a message and we'll handle it — usually the same day.
WhatsApp is the fastest way to reach us — just drop us a message on 07343 023986. You can also email hello@majorvisibility.com or use the contact form.
You can cancel your monthly plan at any time with 30 days notice. We don't lock you into long contracts. If you cancel, we can help transfer your domain and files so you're not left stranded.
Still Got Questions?
We're happy to chat through anything. No pushy sales — just honest answers.